Literature

Situational Mediation: Sensible Conflict Resolution

This book teaches you the best ways to resolve personal and business conflicts. You will learn how to use the best features of evaluative, collaborative, transformative, and humanistic mediation to help your clients work through issues quickly, inexpensively, and with the least possible stress.

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5 Steps for Managing Anger

Using the word "ANGER" as an acronym has proven very effective in managing anger and other emotions which commonly surface in conflictual situations, whether in mediation, in the workplace, or in family and social interactions

Resolving Workplace Disputes

All too often owners, executives, managers, staff and other workplace colleagues have problems getting along with one another

Suggestions for Telling Your Children about Divorce

Here are eight specific suggestions for telling children about your separation plans

Industry To Join Movement To Mediate

For more than 100 big companies bruising courtroom battles with competitors may become obsolete

Resolving Family Business Disputes via Mediation

Principals in family businesses have special interpersonal relationships which make intra-business disputes especially complex and damaging