This book teaches you the best ways to resolve personal and business conflicts. You will learn how to use the best features of evaluative, collaborative, transformative, and humanistic mediation to help your clients work through issues quickly, inexpensively, and with the least possible stress.
Using the word "ANGER" as an acronym has proven very effective in managing anger and other emotions which commonly surface in conflictual situations, whether in mediation, in the workplace, or in family and social interactions
All too often owners, executives, managers, staff and other workplace colleagues have problems getting along with one another
Here are eight specific suggestions for telling children about your separation plans
For more than 100 big companies bruising courtroom battles with competitors may become obsolete
Principals in family businesses have special interpersonal relationships which make intra-business disputes especially complex and damaging
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