When left to fester, employee dissension based on claims of unequal treatment, age, race, religion, disability, sexual harassment, or any other type of discrimination often results in decreased productivity and legal expense. Workplace mediation affords the neutrality, expertise and confidentiality required to reach mutually acceptable agreements.How does it work?
Upon the request of an employee, an employer, and/or their attorney, Out-of-Court Solutions explains the mediation process to the other(s) involved in the conflict, invites them to participate, and arranges the mediation.
The mediation begins with the mediator explaining certain rules and procedures, and asking the participants to share their individual perspectives, concerns, and goals. The sessions that follow involve a series of joint and separate conferences with the mediator helping the participants communicate, negotiate, resolve issues, and reach agreement. Upon resolution, the mediator prepares a written agreement detailing the decisions made by the participants.
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